GenCush Cushions Warranty – Your Comfort, Our Assurance
At GenCush Cushions, we take immense pride in the quality of our products. We are committed to providing you with cushions that offer not only supreme comfort but also the assurance of lasting durability. Our warranty reflects our confidence in the craftsmanship and materials that go into every GenCush cushion.
Limited Warranty Coverage
We stand behind the quality and workmanship of our cushions. All GenCush cushions are covered by a 90-day limited warranty, ensuring that your purchase is protected from manufacturing defects and premature wear.
Warranty Period
The warranty period varies depending on the type of cushion you’ve purchased. Please refer to the product details for specific warranty information. This period begins from the date of purchase and covers any eligible issues that may arise during normal use.
What the Warranty Covers
Our warranty covers manufacturing defects in materials and workmanship, such as:
- Stitching and seams coming apart
- Fabric tearing or fraying
- Misshapen or lumpy cushions
- Premature flattening or loss of cushioning
Exclusions from Warranty
Please note that the warranty does not cover:
- Normal wear and tear from regular use
- Damage caused by improper use, negligence, or accidents
- Stains, spills, or cosmetic issues
- Damage resulting from improper cleaning methods or solutions
- Any modifications or alterations made to the cushion
Making a Warranty Claim
If you believe your GenCush cushion is experiencing an issue covered by our warranty, please follow these steps:
1. Contact Us: Get in touch with our customer support team. Provide details about the issue you’re facing and include your order information.
2. Inspection: Our team will assess the provided information and may ask for images or additional details to understand the situation better.
3. Resolution: If the issue is determined to be covered by the warranty, we will work with you to find a suitable solution, which may include cushion repair,
replacement, or refund, based on the circumstances.
Your Satisfaction is Our Priority
At GenCush Cushions, we are dedicated to your satisfaction and comfort. Our warranty is a testament to our commitment to providing you with products that exceed your expectations and stand the test of time.
For more information about our warranty or to initiate a warranty claim, please contact our customer support team. Thank you for choosing GenCush Cushions for your comfort needs, and we look forward to ensuring your continued satisfaction.