FAQs
What size cushions does Gencush offer?
Our current cushions are 21”x74”
How thick are your standard cushions?
Our standard cushions come 3.5” thick and they are made for max comfort.
Can I wash my cushions?
Yes, you can hose them off, then scrub them using hand soap and then stand them up on the side to let it dry.
Can the cushion covers be removed?
The cushions that have the hole in it can not be fully removed do to the way the stitching is from the hole. Our cushions that don’t have a hole in it can be removed if needed. (Please see the Care and Cleaning Instructions Page)
Are the cushions double sided?
Yes, we created them so they can be used on both sides.
Does the pillow cover the hole when laying on your back?
Yes, the pillow can be flipped over to cover the hole while laying on your back. You simply flip it over the top of the cushion when you want to lay on your stomach.
Do the towels cover the entire cushion?
Yes, the towels are a little larger to cover the whole cushion.
What material are the towels made of?
The towels are made from 100% cotton.
Do the towels come in any other colors?
As of right now they are only in solid White.
Is there a warranty for the cushions?
Yes, Please see the warranty section for details.
Are the cushions ready to use when they arrive?
The cushions come vacuum sealed and need 48-72 hours to fully recover before using. (This may very)
Do you have to put the cushion inside the cover?
No, our cushions come fully assembled but they do need to be aired out for the foam to fully recover.
How long will it take for my order to ship once it’s placed?
Your order will be processed right away and will ship out with in 2-3 business days (Excluding Holidays).
How do I clean my cushions?
(Please the Care and Cleaning Instructions page)